The Problem

How To Navigate The Rutgers Campus?

User Experience Design

RFP

  • Students, new to Rutgers University need a way to find there way around the Rutgers University Campus
  • The campus has inadequate directional signage
  • Those navigating the campus use multiple Apps to find their way around
  • Confusion on how to get between campuses

AGENDA

UX Research

Interview those who navigate Rutgers Campus and samples of signage.

Frisbee Golf Sign

Information Desk

Road Signs

Persona

Cross-sections of potential users.

The Idea

Campus Wayfinding

  • To develop a product that solves the navigation needs of not only students but also faculty, staff, parents and employees.
  • Both unique and different in terms of design and technology.
  • Easy to use and also caters to students from different languages and backgrounds.
  • At last, to make the wayfinding experience interactive, intuitive, and informative.

Design Studio

From Concept To Design

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kiosk-sitemap

Introducing

Ask Scarlet Kiosk

Key Features

More Than A Map

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VOICE ASSISTANT

Scarlet will be voice activated and able to answer questions.

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MULTI-LINGUAL

Able to accommodate foreign speaking students and visitors to campus.

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PHYSICALLY IMPAIRED

The Kiosk will be designed to display closed caption for the hearing impaired and able to speak directions for when a person is blind.

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DIRECTIONS

You can get directions right on the Kiosk but will also be able to scan a QR code that will show the directions right on your phone.

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SCAN YOUR ID

When a student scans their ID, they can see their whole schedule plus suggestions on the quickest route to class.

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PARKING

Parking on the Rutger’s campus can be confusing. The Kioski will help those who park in and around the campus know if they are in a legal space.

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SECURITY

The Kiosk will be fitted with a camera which will allow the Campus Police to observe the surrounding area. Also, if someone is in a dangerous situation they can contact the campus police via the Kiosk.

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OTHER MENU ITEMS

This Kiosk will do more than giving directions. Provide campus alerts as well as get information on campus events, places to eat, find out where the library is and so much more.

For More Information

Click on the links below to see final prototype.